When Michael and Shelley Ovenstone moved their family from central Bathurst to a property in The Lagoon in 2014, they were hit with the harsh reality that no council waste services existed in the area. They were then faced with the frustration of having smelly bins hanging around until they could find the time to take the dreaded trip to the tip. The couple knew there was a need for a better solution and as a result, they decided to do something about it. They founded Rural Bin Service in 2016 and have been providing an efficient waste management solution to the Central West ever since.
Five years on, they are proud to be servicing over 550 residences and businesses throughout the Central West, including Bathurst, Oberon, Blayney, Cowra, Orange and the little towns in between. They offer general waste and recycling services on regular collection cycles, depending on location. Bins are supplied with the service if required and are stamped with Rural Bin Service’s logo and have colour coded lids, which makes it easy to distinguish between services.
“The thing we love about what we do is that we are helping families and business who genuinely want and need our service,” said Shelley. “So many of us are time-poor and our to do list is never-ending. If we can take the ‘tip run’ off the list, then we feel like we are making a difference.”
“We often find that once our customers have received their first collection, they reach out to us with so much excitement about having their bins collected for the first time from their homes. It is very rewarding. We also offer a SMS collection reminder with our service and our customers absolutely love this part of the service. A text message reminder is distributed to our customers the afternoon before their collection to remind them we are coming the next day, which means there is no chance of forgetting to put your bins out for collection.”
In the past six months Rural Bin Service have seen an increase in interest in their collection around the Woodstock area.
“The word is fast spreading to the surrounding areas that we are servicing Woodstock. We have received expressions of interest from some families in Canowindra who would like to see us service the area. We would really love to hear from anyone who thinks they may like to utilise our service,” said Shelley.
If you would like to find out more about Rural Bin Service, please contact Michael and Shelley for a friendly chat about how they may be able to assist you, your family or business. Call 0431 721 858 or email firstname.lastname@example.org to get started. More information can be found on their website: www.ruralbinservice.com.au