• Home
  • Articles
    • Front Page
    • General Interest
    • Letters to the Editor
    • Snippets
  • Competitions
  • Our Community
    • Our People
    • Question of the Week
    • Be Seen
    • Jobs in The Central West
  • Features
    • Rural Round Up
    • Health & Wellness
    • Loving Local Living
    • My Place
    • Real Estate
  • Sports
    • Canowindra Bowls Club
    • Canowindra Junior Rugby League
    • Canowindra Senior Rugby League
    • Cricket
    • Footy Tipping Competition
    • Golf
    • Rugby Union
    • Swimming Club
    • Touch Football Results
    • Tennis
    • Other
  • Contact Us
    • Contact Page
    • Advertise with Us
    • Testimonials
    • Subscribe to the Phoenix
    • Submit an Article

The Canowindra Phoenix

Your free weekly guide to what's happening in and around Canowindra.

You are here: Home / Articles / Ausure Insurance Tips – Words you should never use in Insurance

Ausure Insurance Tips – Words you should never use in Insurance

12 March, 2014 By editor

Here are common “wrong words” that could slow down or impede an otherwise legitimate insurance claim.

‘Sorry’ – Don’t Assume anything. Without sounding insensitive, try to avoid saying “I’m sorry” because it can be interpreted as an admission of fault. Describe what happened to the best of your ability and stick to the facts.

‘In my opinion’ – Don’t offer your opinion. Just give the cold, hard facts. . . . Don’t say, ‘I think,’ ‘I feel,’ ‘I felt.’ No touchy-feely stuff.  For example, following a car accident, people can rarely provide an accurate estimate of the rate, speed and flow of traffic.  Unless you were staring at the speedometer, you don’t know how fast you were going.

‘Flood’ – Policyholders often use the “F” word inappropriately, and it can trigger an alarm with insurers since flood damage (as we have seen in the media of late) is not covered under many standard home policies. To an insurance company, “flood” means water from a nearby lake, stream, river or other body of water.

Many people believe their house is flooded because it’s full of water – but it’s not a flood by the insurance definition.

If your water damage did not come from an overflow of a nearby lake, stream, river or other body of water, don’t even say the word “flood.”

If your house is filled with water due to a burst pipe, it’s not considered a flood.

When making an insurance claim, what you say can mean the difference between fast payment and a nightmarish process. Insurance companies are sensitive to certain words.

Of course, lying to your insurance company or misrepresenting facts is fraud and your claim will surely be denied if the insurer finds out. But using the right words to accurately describe your problem is important.

by John Bowman, Ausure Insurance Brokers

Ausure Insurance Brokers

Ausure Insurance Brokers – www.ausure.com.au

Filed Under: Articles, Special Feature

More News

Bringing The Blues To The Belubula

15 April, 2021 By editor

Though the banks of the Belubula are a far cry from the bayous of the Deep South, Canowindra will … [Read More...]

Reserve Your Spot For ANZAC Day

15 April, 2021 By editor

The Canowindra RSL Sub-Branch advises that locals wanting to attend the ANZAC Day Service at … [Read More...]

Our Little Bloke – Beau Wheeldon

15 April, 2021 By editor

How old are you? 10 How long have you lived in or around Canowindra? My whole life. What do … [Read More...]

More articles in this section

  • Following In His Father’s Footsteps
  • The Canowindra Star’s One-Man Show
  • Balloons Return To Canowindra

More Food & Wine

ANZAC Treat

23 April, 2020 By editor

Caramel ANZAC Slice SLICE • 2 Cups Plain Flour • 2 Cups Brown Sugar • 2 Cups Rolled Oats • 1 … [Read More...]

Enjoy a Cold Christmas Pudding!

16 December, 2015 By editor

Ingredients 2.25 litre vanilla ice cream 2 x 125 punnets of pistachio kernels 1 teaspoon … [Read More...]

The Bite…Coffee Culture

8 July, 2015 By editor

It is a fair generalisation that Australians are culturally obsessed with their coffee. Across the … [Read More...]

More articles in this section

  • The Bite…Winter Warmers
  • In The Vines…Philip Shaw’s New Cellar Door
  • The Bite…Orange Cafe Culture

More Sport

Following In His Father’s Footsteps

15 April, 2021 By editor

When Beau Wheeldon competed in the State Little Athletics, he was literally running in his father’s footsteps. He won the under 10s 100 metre sprint, some 35 years after his dad, Marc Wheeldon, earned the same place in the same race. “It is very special to share it,” said Marc. “It was really cool to […]

Latest Print Edition

Click here to download the recent issue (629) of The Canowindra Phoenix (2.9mb PDF) 15th April 2021

AWARDED 2018 BEST BUSINESS IN CABONNE

Stay Connected

The Canowindra Phoenix would like to thank you, our Facebook friends, for your continued support and readership!

likeusonfacebook

Canowindra Booklet

Click here to download the 2018 Canowindra Booklet – Explore “The Place You Call Home” Like a Local

Central West Rural Round Up Booklet

Click here to download the Central West Rural Round Up Booklet

Search the Phoenix

Recent Articles

  • Got Bins? 15 April, 2021
  • Bringing The Blues To The Belubula 15 April, 2021
  • Our Little Bloke – Beau Wheeldon 15 April, 2021

Contact the Phoenix

Street Address: 84 Gaskill Street Canowindra NSW 2804 Postal Address: PO Box 203 Canowindra NSW 2804 Phone: (02) 6344 1846 Email: editor@canowindraphoenix.com.au or sales@canowindraphoenix.com.au View our Privacy Policy. View our Conflict Resolution Process. View our Ethics and Complaints Policy. Want to advertise with us? Information on our Community Promotions.

Submit an Article

We are always looking for new articles of interest to the local community.

Please feel free to submit an article for possible inclusion in a future issue.

To submit an article, click here to use our online article submission form.

Receive The Phoenix via Email

* indicates required

Copyright © 2021 · Website setup and support: CompleteWPCare